Help center & academy

Learn LimoScene in an afternoon.

Everything you need to master the platform — short video walkthroughs for every screen, plain-English guides, live webinars, and real support. Whether you're setting up day one or training a new dispatcher, the answer is here.

Open the video library 66 walkthroughs · operator · passenger · driver
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🚀

Getting started

Your first 48 hours — company setup, vehicle classes, your starter rate card, and your booking widget.
🛰️

Dispatch console

The live grid, assigning & batch-dispatching drivers, the map view, and offering trips to partners.
📅

Booking & reservations

Manual entry, the online queue, live quotes, recurring trips, and the modification log.
💳

Rates & invoicing

Building rate cards, corporate accounts, taking payments, the aging board, and QuickBooks export.
🔗

The partner network

Farming out & in, building regions, Auto-Farm rules, and tracking your earnings & payouts.
📱

The mobile apps

Passenger booking & tracking, and the driver app — duty, offers, navigation, and status taps.
The academy

66 walkthroughs. Every screen, shown.

We filmed the whole platform — click-by-click. Operator features, the passenger app, and the driver app each get their own track of short, focused videos, plus a one-page product reel for the highlights. Train a new hire by handing them a playlist, not a manual.

  • ✓ Operator track — every dashboard screen & action
  • ✓ Passenger app — book, track, pay, history
  • ✓ Driver app — duty, accept, GPS, complete
  • ✓ A product reel for the quick overview
Open the video library
Onboarding video library
Video library preview
More ways to learn

However you like to get help.

📅

Live webinars

Weekly sessions covering setup, dispatch best practices, and getting the most from the partner network — with live Q&A.

💬

Chat & email support

Real people on every plan. Fleet customers get a dedicated onboarding specialist and priority response.

📚

Knowledge base

Searchable how-to articles and troubleshooting for every feature — the written companion to the videos.

Common questions

Quick answers

How long does setup really take?

Most operators are taking live bookings within 48 hours using the guided wizard. The getting-started videos walk you through each step if you'd rather watch first.

Can I train my team without me doing it?

Yes — hand a new dispatcher or driver the relevant video track. Each role has its own set of short, focused walkthroughs.

Do you help migrate my existing data?

You can import customers and rates, and our support team will help. Because setup is so fast, most operators simply start fresh and bring history over as they go.

What if I get stuck?

Chat or email support is on every plan, webinars run weekly, and the knowledge base is searchable 24/7. Fleet customers also get a dedicated specialist.

Ready to dive in?

Start free and follow the wizard — the help center is right there when you need it.

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